Whitepapers
Channel Surfing: Getting from Multi-Channel Retailing to Cross-Channel Excellence
Consumers are busy and expect consistent policies and a high-level of service. The ability to buy anywhere, ship anywhere, and return anywhere, all wrapped with a consistent message and level of service is vital to a retailers' brand and cross-channel success. Once the organization is aligned for the multi-channel world, and real-time data is available, the next hurdle involves technology. This whitepaper outlines the current challenges of multi-channel retailing with the goal to help retailers successfully achieve cross-channel excellence.
Unlocking the Wholesale Value Chain
The drivers of today's global product sourcing challenges are flexibility, visibility, control, and diversification; as companies continue to source globally; to an ever consolidating manufacturing base. Although China and South Asia garner much of the attention, the Americas remain a key apparel sourcing region. Many companies are in fact multi-sourcing the same items from several suppliers to mitigate risk and react to trade restrictions and ever-rising transportation costs. The rising cost of transportation due to unprecedented oil prices has forced manufacturers to re-examine sourcing exclusively in Asia.
