Customer Expectations Post-COVID and What That Means for Retailers
by Camille Chin | May 12, 2021 Empowered by product blogs, customer reviews, unboxing videos and more, modern consumers have limitless resources for research prior to buying a product. Equipped with information to ensure shopping satisfaction, consumers have come to expect more from retailers making it challenging for brands to keep up. Beginning in March […]
Five Tips for Ship-from-Store Success for Omnichannel Retailers
by Camille Chin | April 21, 2021 It was this time last year when non-essential stores locked their doors to shoppers. No foot traffic meant that a lot of in-store merchandise became stale. For retailers that already had BOPIS (buy online, pickup in store) or BOPAC (buy online, pickup at curbside) capabilities in place pre-pandemic, […]
