Bricks Still Click: The Renaissance of the Store

“…by 2016, 89% of companies expect to compete mostly on the basis of customer experience.” – Gartner Despite the great emphasis placed on eCommerce and online presence, customers today still love brick and mortar stores. According to the EKN 2015 Retail Point-of-Sale Blueprint Study, 70% of total retail sales still take place at a physical location. But, […]

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Electronic Express Selects Jesta I.S.’ Omnichannel Retail Suite

Electronics Retailer to Deploy Jesta’s Unified Commerce Platform to Elevate Client Experience and Fuel Growth Montreal, QC – December 20, 2017 – Jesta I.S., a global leader in integrated solutions for omnichannel retailing, announced today that Electronic Express has selected Jesta’s state of the art retail platform to transform its enterprise capabilities, and to deliver an […]

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Your Omnichannel Roadmap: The Final Stop

Welcome back with us on the 3rd and final stop to simplifying your omnichannel journey! Up until now, we’ve firmly established the groundwork and laid the foundation to enable an omnichannel supply chain. Your customer now has the ability to shop using multiple channels and enjoy a continuous and consistent brand experience. The bulk of […]

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It’s not Bob, it’s you: Lessons from Omnichannel 101

Welcome back with us on the second stop to simplifying your omnichannel journey. Be sure to  check out the first part of this series on change management. If you’ve already done that, let’s get right into part two of our blog series, where we’ll tackle the importance of having a 360° view of customers and […]

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5 Change Management Steps for A Simpler Omnichannel Journey

The world of retail has been revolutionized by omnichannel commerce, as what was once a buzzword has now become the industry standard. To remain competitive, retailers must link the physical store to the digital world for a connected shopping journey. While it’s clear that unified commerce is the backbone of a successful retail organization, what […]

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Fall of the Big-Box, Rise of the Small & Mid-Sized Retailer

  Fall of the Big-Box, Rise of the Small & Mid-Sized Retailer – what, to the untrained ear, sounds like a niche horror film is quickly becoming the retail industry norm. These days it seems like everywhere you turn, a large retailer is closing stores, downsizing, or has gone defunct altogether. The infallible mega-store that […]

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Canadian Armed Forces Exchange Selects Jesta I.S. to Enhance the Customer Experience for the Canadian Military Community

The Canadian military stores will implement Jesta’s retail software solutions to provide their clients with a fluid omnichannel shopping experience Montreal, QC – February 1, 2017 – Jesta I.S., a global leader in integrated ERP solutions for omnichannel retailing announced today that CANEX, the retail division of the Canadian Forces Morale and Welfare Services (CFMWS) has […]

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Looking back and looking ahead: an NRF 2017 Recap

After months of preparation and anticipation, the NRF 2017 Retail Big Show in New York City has come and gone seemingly in the blink of an eye. The whirlwind 3-day mega-event drew in its typical gargantuan crowd of approximately 35,000 attendees, all of whom descended on the Jacob Javits Center in New York City to […]

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Is Your Omnichannel Transformation Turning into a Game of Jenga?

“Retail technology is like an iceberg: Everyone pays attention to the portion that’s visible, but it’s what’s below the surface that’s mission critical.” -Susan Reda, STORES Magazine The Erratic Shopping Journey Consumers today are more fickle than ever. They jump from channel to channel, trust social media for product reviews, buy online, pickup/return in store, […]

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