For your customers, all channels, platforms and devices are equal and satisfying their shopping needs in the most convenient manner is the top priority. They want endless aisle capabilities, where an item can be ordered regardless of where it’s physically located.
Vision e-DOM is a web order fulfillment system that integrates to your existing eCommerce platform. It automatically determines the optimal locations from which to process orders using rules-based order fulfillment algorithms. It allows you to implement flexible fulfillment options and deliver seamless customer service across your entire organization, for a true omnichannel experience.
Jesta’s distributed order management software delivers real-time order visibility and tracking to both customer service personnel and customers by communicating order status updates and order fulfillment details at each stage of the process, resulting in improved service and accelerated payment finalization.
We use Jesta’s distributed order management with our eCommerce site to create an endless aisle, so if shoppers don’t find what they need in-store, we can order it and ship it directly.