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Jesta I.S. Recognized with Highest Ever Customer Satisfaction Ranking in the 2020 RIS Software LeaderBoard

Montreal, QC, Canada (December 10, 2019) – Jesta I.S. Inc., a global leader in integrated ERP solutions for wholesalers and omnichannel retailers, has been named a Top 5 technology provider in the coveted Top 20 leaders list of the 2020 RIS Software LeaderBoard. The annual LeaderBoard review is arguably the most reputed, retail-focused, customer satisfaction survey in the world. Jesta’s #5 ranking is the company’s highest to date; it ranked #7 last year and #11 two years ago.

Jesta also ranked in the Top 5 in several other major retail categories: Mid-Size Vendor Leaders, Broad Suite Vendor Leaders, Customer Satisfaction for Broad Suite Vendors, Apparel Vendor Leaders, Top Vendors for Mid-Size Retailers and Top Vendors in Retail Concentration.

The annual RIS Software LeaderBoard has been an industry-acknowledged barometer of retail technology satisfaction for more than 20 years. It’s one of retail’s most objective and influential guides, and a go-to reference for global retailers searching for top software vendors. Invitations to fill out the comprehensive evaluation forms are sent to retailers by Litchfield Research. Only executives and other end-users significantly responsible for technology can vote. The 2020 LeaderBoard scores are the result of 610 head-to-head evaluations submitted by 330 retailers.

“Jesta joins an elite group in the Top 5 of the RIS Software LeaderBoard’s master list of the Top 20 software vendors in retail,” said Joseph Skorupa, Editorial Director at RIS News. “Jesta’s year-over-year improvement indicates it meets high retailer expectations at a critical time in retailing when competition for creating highly individualized shopping experiences has never been more fierce.”

“Jesta’s rise up the Software LeaderBoard is confirmation that our unified commerce platform is resonating with today’s cross-platform clients,” said Arvind Gupta, President at Jesta I.S. “I’m encouraged by the feedback and looking forward to supporting the digital transformations of more international brands and connecting them with their unique segment of customers.”

Jesta I.S. will be at NRF 2020 Vision, Retail’s Big Show. Visit Jesta at Booth #3573 or schedule a meeting now.

About the RIS Software LeaderBoard: The RIS LeaderBoard is a rigorous evaluation of software vendors by the people who know them best: actual retail customers. The LeaderBoard ranks vendors based on customer satisfaction across a wide range of criteria serving as an objective guide to help retailers find the vendors and solutions they need. To learn more, visit risnews.com/leaderboard20.

About Jesta I.S.: In business for more than 50 years, Jesta I.S. is a global supplier of integrated software solutions for retailers, wholesalers and manufacturers specializing in branded goods, apparel, footwear, hardlines, furniture and other speciality industries. Jesta’s end-to-end Vision Suite platform helps simplify the omnichannel journey from product design to direct-to-consumer deliveries. Customers include Designer Brands, Puma, Carter’s, Perry Ellis International, Genesco, Guess, Cole Haan, Harry Rosen and Stokes. For details, visit jestais.com.

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