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Jesta I.S. Home ➞ Retail Management Suite ➞ Omni Store Platform ➞ Order Management

Order Management

Intelligently fulfill your omnichannel orders from the most optimal site: a vendor, DC, 3PL provider or physical store. Leverage order rerouting and split orders.

Optimize Your Order

Fulfillment

Capturing, tracking and fulfilling multichannel customer orders requires a robust Order Management System (OMS).

Jesta’s OMS seamlessly integrates with any ERP, Warehouse Management System (WMS), Point-of-Sale (POS), Direct-to-Consumer (DTC) and e-commerce website, and online marketplace. It delivers real-time visibility of an enterprise’s global inventory, and empowers businesses with configurable rules to optimize omnichannel fulfillment from source to shopper.

Omnichannel orders are automatically assigned for the most expedient fulfillment through Endless Aisle, Stock Transfers, Dropshipping, DTC or Buy Online, Pickup In Store (BOPIS). Shopping desires are quickly and accurately satisfied ensuring superior customer experiences. Finally, payment finalization is accelerated for promptly delivered goods.

Jesta’s OMS also enables businesses to manage Purchase Orders (POs), production schedules, expected material delivery dates, and shipping and packing statuses, and review it all in conjunction with current customer orders and forecasted demand.

Jesta’s OMS; your sales channels, your strategies, your success.

Order

Up

Discover the core features that make Jesta I.S. Omni Store Platform your ultimate choice for success:

Orders with multiple items may be assigned to more than one optimal fulfillment site.
If a picked item is defective, the order will be reassigned to another favorable location.
If a store accepts an order, but doesn’t end up shipping it, head office will be alerted to follow-up.
Our partnership with ProShip makes it easy to find a shipping carrier and the best rate.

Explore More Omni Store

Solutions

Gain robust sales capabilities for your front of house, and operational tools for your back of house, including unified loyalty, gift cards and customer insights.

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Empower your store associates with mobile capabilities for all transaction types, managing customer profiles and omnichannel orders.

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Achieve centralized management of your omnichannel promotions, gift cards and loyalty memberships as well as corporate customers, in-store surveys and more.

Intelligently fulfill your omnichannel orders from the most optimal site: a vendor, DC, 3PL provider or physical store. Leverage order rerouting and split orders.

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Optimize the management of your inbound and outbound store merchandise. Perform quick and easy mobile cycle counts to ensure inventory accuracy.

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Define your store layouts, methodically organize store merchandise and customize location rules so sorting and retrieving your inventory is fast and easy.

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Vastly expand your product offerings with no upfront costs. Enable global vendors to dropship customer orders for out-of-stock items and custom requests.

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Automatically identify suspicious store-level transactions in your data to reduce loss. Alerts on mobile devices notifies you of exceptions to prompt quick action.

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Achieve unified inventory and order visibility, enhance your space utilization and improve pick-pack-ship efficiency with desktop and mobile capabilities.

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Define your earn-and-burn rate, create point tiers, launch point promos. Shoppers can earn, track, redeem in store and online, and see updates in real time.

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Reconcile your POS and OMS data with the transactions and inventory data in your Merchandising applications to ensure accuracy, compliance and control.

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Capture invaluable omnichannel customer and transaction data to identify patterns and trends for data-driven strategies, including targeted marketing

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Transform real-time insights into strategic data-driven actions. Leverage predictive and prescriptive analytics based on market and performance data.

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