Why you need to be Omnichannel customer experience, now.

Why you need to be Omnichannel customer experience, now.

Omnichannel customer experience is a buzzword we hear often, but what does it mean really? Simply put, it’s the concept of retailing across many individual channels with one seamless experience. Customers don’t look at different retail options (online vs. in-store) as separate channels. Rather, they see a banner with multiple points of interaction. Whether they […]

The Advantages of a Fully Integrated PLM

The Advantages of a Fully Integrated PLM

Designing new products/lines is an vital task for any fashion company. Whether you manufacturer footwear, clothing, accessories or specialty products, you recognize the complexities and worldwide collaborative effort required to efficiently design, develop and launch new products. Subsequently, you understand the pressures and requisites to reduce development time and increase speed to market.  Why so […]

Social Commerce in a Multi-Channel World

Social Commerce in a Multi-Channel World

Gartner defines social commerce as the use of “social network sites to convert a commerce transaction”. Through social media we are known to give context to products.  This can be done through many user generated initiatives. The use of Facebook, Twitter, Pinterest and many other social communities in the retail space are becoming increasingly prominent.  […]

The Top 5 Challenges in Sourcing & Demand

The Top 5 Challenges in Sourcing & Demand

Our team at Jesta has extensive experience communicating and working closely with wholesale professionals. We are proud that our involvement in the industry dates back to the 1980s. I suppose you could say that we grew up alongside the industry and evolved with it. In the last 30 years, we have witnessed a common thread […]

Creating Experiences: Mobile POS

Creating Experiences: Mobile POS

Creating a meaningful and memorable customer experience is vital to the success of any retail operation. There’s no doubt that today’s shoppers are focused on their particular individuality and expect to be treated with personally tailored services. How can retailers ensure such high levels of individual satisfaction, when their assortments are planned on a mass […]

Retail Technology Trends

Retail Technology Trends

There is no lack of technology popping up in every industry. From revolutionary automobiles and wearable smart devices to automated robot-powered warehouses, the limits of technology now seem only bound by our imagination.The technology shaping today’s retail industry is no different. It’s affecting the way consumers shop, pay for products, and how they are served […]

Top BI Trends in Retail & Wholesale

Top BI Trends in Retail & Wholesale

  Data! It’s a term that has become wildly popular in today’s retail allocation and wholesale domains. But for every one person who is fascinated by their company’s growing data, there are two who remain just as frightening by the vast sea of information. Analyzing trends and using this data is fundamental to decision making and consequentially […]

Thanks!!! Gracias!!! Thanks!!! Gracias!!!

Thanks!!! Gracias!!! Thanks!!! Gracias!!!

My 2nd RetailROI trip to Honduras was at the end of June and I am thrilled to share that all donations of health and beauty care supplies, school supplies, clothing, money and shoes were ALL a hit. In all, I traveled with 8 full suitcases and came home with two. Even the suitcases were left there to be used as closets for the kids at Plan Escalon.

Lessons on Retail Forecasting from Frozen

Lessons on Retail Forecasting from Frozen

Retail Forecasting seems to be a simple matter. It allows companies to analyze historic sales/growth and base their purchasing on those metrics.  Forecasting allows you to predict the estimated demand and behavior of a product.  This in turn feeds the data that explains a portion of the sourcing & procurement and purchasing processes. However, the […]

Why We Love Retail Allocation (And You Should, Too!)

Why We Love Retail Allocation (And You Should, Too!)

Talks on transforming the customer experience are always hugely popular at our headquarters in Montreal. One conversation that often comes up is how retailers can simplify the strategies used in today’s complex customer-centric marketplace. More than ever, we are operating in an environment where consumer demand is the most significant force behind retail decisions. The […]

Jest-A Good Deed

Jest-A Good Deed

This past month, Victoria Rose, VP of Sales and Marketing at Jesta I.S., visited the Republic of Honduras as an official delegate of the Retail Orphan Initiative (RetailROI) in an effort to help children who are in need of basic care and support. What follows is an inspiring recap of her adventure. I have been […]

Congratulations PUMA

Congratulations PUMA

A long standing partnership between PUMA and Jesta I.S. is one with which we have immense pride. Our goal is to support our partners in their quest to continually grow and strive for excellence. PUMA has always been a brand that supports athletes with the tools to compete and ultimately win.  Take for example the […]

Super Bowl: a Time for Retail

Super Bowl: a Time for Retail

Super Bowl XLVIII is just around the corner, with the big game taking place at MetLife Stadium in New Jersey. An expected 400,000 visitors will flock to the New York and New Jersey area and generate an estimated $600 million in revenue. A surprisingly big winner in revenue will come to retailers in the area. […]

Classic Toys Win

Classic Toys Win

As we approach Black Friday and the craze of the holiday shopping season, retailers are in high hopes of a strong end to their yearly sales. With the recent release of new tablets, wearable technology, smarter phones and the latest video game consoles, you would think that the most popular gifts this holiday season would […]

Thursday is the new Black?

Thursday is the new Black?

Retailers have always relied on Black Friday as a day to signify the start of the holiday shopping season.  The day when they will hopefully turn their business profitable for the year.  With limited quantity door crashers and special sales, shoppers are known to lineup early Friday morning to secure as many items as they […]

Mobile Apps in Retail, Who’s In?

Mobile Apps in Retail, Who’s In?

Mobile apps are shaping the ways consumers interact with retail companies both on and offline. Apps continue to create a mass amount of buzz with new one's constantly coming to fruition. The question is which retailers are successfully using mobile technology in creative ways to increase sales and their brand loyalty. Pharmaceutical retailers have been […]

Real-Time Offers, Just for You

Real-Time Offers, Just for You

Real-Time Customer Offer Engines allow a retailer to deliver personalized promotions to target customers. These offers are based on real-time interactions and transactions that simultaneously trigger a reaction from a retailer. As these systems become more and more sophisticated, a consumer’s geo-location (in-store hotspot or GPS tracked), recent purchase or activity on social media can produce […]

Big Data, Whats the Big Deal?

Big Data, Whats the Big Deal?

Big Data is transforming our world. Providing insight into decision-making processes that span from social interaction, science and business, just to name a few. Our increasing engagement with technology is tracking our information on all of our touch-points, creating larger sets of data than ever before. So what’s the big deal on Big Data? And […]

Wearable Tech Series: Who will wear the crown?

Wearable Tech Series: Who will wear the crown?

Wearable technology is still in its infant stages and already several ground-breaking products such as eyewear, watches, and bracelets have taken the market by storm. Juniper Research estimates that by 2014 the market will already be worth 1.5 billion around the world. The graph below projects the global breakdown of the retail market value of […]

Pinterest tags are showing up at Nordstrom

Pinterest tags are showing up at Nordstrom

Would you believe that Nordstrom already has over 4.5 million Pinterest followers? You might shrug this off, but this is a big data goldmine if I’ve ever seen one. Every day, these users are visiting the retailer’s e-store and pinning their favorite products. Years ago, this kind of organic, free, and unsolicited data would have […]

E-Commerce: Clash of 5 Retail Titans Portends Big Changes for Entire Industry

As retailers enter the fast pace of the 2012 holiday season, many industry observers will be scrutinizing the performance of top brick-and-mortar merchants. Two questions dominate: · How far consumers will open their purses and wallets this season? · How much will they spend online rather than in stores? The answers will say something about […]

Multi-channel Retail: Distributed Order Management Fills Customer Orders from Any Stock Location

Many multi-channel retailers struggle to fulfill customer orders. In particular, brick-and-mortar retailers are still hampered by lack of integration among legacy systems and supply-chain organizations that are still managed quite separately. The Distributed Order Management system from Jesta I.S. can help such retailers fulfill multi-channel orders.  Rising customer expectations It’s old news that multi-channel shoppers […]

Sustainable Apparel and Footwear Choices for the Holidays – in 2014?

Here’s a quiz for environmentally conscious holiday shoppers: Which of the following materials is most environmentally friendly – wool, silk, cotton, linen, ramie, or polypropylene? (Hint: Polypropylene is fabric made from the same plastic as water bottles.) You may have guessed this is a trick question. But would you really have guessed polypropylene? It’s true. […]

Demand Forecasting for Fashion Apparel and Footwear: 5 Ways to Improve Accuracy

Demand forecasting is one of the bigger challenges for retailers, wholesalers and manufacturers who sell fashion apparel and footwear. Overly optimistic forecasts cause overstocks. And overstocks force markdowns, which in turn reduce revenue and profit. But pessimistic forecasts carry an opportunity cost for merchandise you could have sold at good margins but didn’t. Presales forecast […]