Customer Insights
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Jesta’s Customer Insights (CRM) module is driven by Snowflake and Tableau. It leverages our Vision Analytics solution to deliver advanced and actionable multi-channel customer data via interactive visual analytics and UI/UX-optimized dashboards. Jesta’s CRM gives businesses the ability to create, edit and refine enterprise-specific customer segments based on user-defined parameters and then push them to POS-enabled systems for shopper incentives that actually connect.
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Discover the core features that make Jesta I.S. Omni Store Platform your ultimate choice for success:
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Predict
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Explore More Omni Store
Solutions
Point of Sale
Gain robust sales capabilities for your front of house, and operational tools for your back of house, including unified loyalty, gift cards and customer insights.
Mobile POS
Empower your store associates with mobile capabilities for all transaction types, managing customer profiles and omnichannel orders.
Store Back Office
Order Management
Intelligently fulfill your omnichannel orders from the most optimal site: a vendor, DC, 3PL provider or physical store. Leverage order rerouting and split orders.
Store Inventory Management
Optimize the management of your inbound and outbound store merchandise. Perform quick and easy mobile cycle counts to ensure inventory accuracy.
Place & Locate
Define your store layouts, methodically organize store merchandise and customize location rules so sorting and retrieving your inventory is fast and easy.
Endless Aisle
Vastly expand your product offerings with no upfront costs. Enable global vendors to dropship customer orders for out-of-stock items and custom requests.
Loss Prevention
Automatically identify suspicious store-level transactions in your data to reduce loss. Alerts on mobile devices notifies you of exceptions to prompt quick action.
Warehouse Management
Achieve unified inventory and order visibility, enhance your space utilization and improve pick-pack-ship efficiency with desktop and mobile capabilities.
Loyalty
Define your earn-and-burn rate, create point tiers, launch point promos. Shoppers can earn, track, redeem in store and online, and see updates in real time.
Sales Audit
Reconcile your POS and OMS data with the transactions and inventory data in your Merchandising applications to ensure accuracy, compliance and control.
CRM
Capture invaluable omnichannel customer and transaction data to identify patterns and trends for data-driven strategies, including targeted marketing
Analytics
Transform real-time insights into strategic data-driven actions. Leverage predictive and prescriptive analytics based on market and performance data.
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