Omnichannel

Channel a Singular Experience

Modern-day shoppers have so much choice when it comes to where they spend their money. Some prefer shopping in-store, others go at it online, many go through a mobile application or social media. Jesta’s omnichannel solutions blur the boundaries between your different sales channels to cultivate to a completely immersive — and uniquely colorful! — shopping experience regardless of your customers’ preferred platforms. After all, connecting with customers is key to capturing shopper loyalty.

Jesta’s centralized omnichannel software features 360° visibility of your global inventory, cross-channel orders, customer profiles and individual store functionalities. Absolute transparency and real-time information translates into totally cohesive and personal shopping journeys no matter the channel. Consistency of all in-store and online pricing is another hallmark of our omni solutions.

Jesta’s powerful order management module, e-DOM, ensures that in-store and web orders are fulfilled from the most optimal location for fast deliveries. Customers can buy from anywhere, have their purchases delivered to their preferred location, and exchange, return or inquire about their orders effortlessly anywhere they want.

Seamless shopping journeys, fast deliveries, customer engagement that grows and grows.

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Build a Better Omnichannel Strategy for your Modern-Day Shoppers:

Access your real-time global inventory regardless of its location

Fulfill orders from your enterprises’ most optimal source

Deliver to a customer’s preferred destination

Allow for easy cross-channel exchanges and returns

Leverage shoppers’ buying history to craft personalized experiences

Draw from your vendor’s inventory to offer customers more

Prior to implementation, allocation and replenishment took 3-4 hours to run, and we only did it once a week. With Jesta, the process takes minutes and we ship to stores twice a week. We’ve grown by 15% since implementation without increasing headcount.

– Peter Gerhardt, CFO, Town Shoes

Omnichannel Modules

  • Order Management

  • Loss Prevention

  • Point of Sale

  • Mobile POS

  • Loyalty

  • Gift Card

  • Endless Aisle

  • Customer Insights

  • Store Inventory Management

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